Is your Domain Name Compliant

Starting 20 May 2026, in accordance with auDA’s requirements, our Domain Registrar will enforce stricter renewal requirements for all .AU domains.

👉 Your domain will only renew if the ABN (Australian Business Number) or ACN (Australian Company Number) linked to it is current and active.

Previously, outdated details were often overlooked. From this date forward, compliance checks will only occur at renewal, within the 90-day renewal window. If your business information does not match an active entity during this period, renewal will be blocked and your domain may be deleted 
 
What Happens if Your Domain Isn’t Renewed

If your domain fails compliance checks:

  • Website goes offline â€“ your site becomes inaccessible.
  • Email disruption â€“ business email accounts stop working.
  • Loss of visibility â€“ customers, partners, and suppliers cannot reach you.
  • Risky recovery â€“ restoring a domain in pending delete state may be possible, but it’s not guaranteed and time‑sensitive.

Who Needs to Act

All registrants and business owners with a .AU domain, across all .AU extensions, should review their details.

Even if you registered years ago, your ABN or ACN may have changed due to:

  • Business restructuring
  • Ownership transfers
  • Entity updates or were left to lapse

If your information isn’t up to date, your domain—and everything connected to it—could be at risk.

How to Check and Update Your Domain Details

It only takes a few minutes to secure your domain:

  1. Run a WHOIS Lookup for your domain name.
  2. Check the ABN or ACN currently linked to your registration.
  3. Confirm it matches your current business entity and is still active with the ATO.

If any of the registrant details are outdated or incorrect, a Registrant Name Change may be required to update the information. This process incurs a fee of $75.00, which is the cost passed down from the domain registrar. Not all changes will incur a fee. QCS will be able to advise on a case by case basis.

Please contact QCS Group at domains@qcsgroup.com.au and advise the domain and which details need to be updated.

This above quick checks ensures your domain renews smoothly and avoids any risk of losing your online presence.

Additional Notes

  • These enforcement changes currently apply only to ABN and ACN numbers.

How the Compliance Process Works

Here’s what happens when a domain is flagged for compliance review:

  1. A domain is flagged for compliance review (at registration, post‑registration, transfer, or renewal).
  2. The reseller is contacted to check and review the domain’s eligibility information. If required, an online Registrant Name Change (RNC) request must be submitted or supporting documentation provided.
  3. The submitted details are reviewed against auDA eligibility rules.
  4. The domain is either:Approved (compliant), orSuspended/Cancelled if requirements are not met.

Frequently Asked Questions (FAQ)

Q1: Why was my domain flagged for compliance? 
Domains may be selected for compliance checks to ensure they meet auDA’s eligibility criteria. This can occur randomly or if certain details require verification (e.g., business connection to the domain name).

Q2: How can I check the eligibility information of my .AU domain? 
Go to the auDA WHOIS service: https://whois.auda.org.au 

Get the Registrant ID. If you are using an ACN go to ASIC connect. 

If you are using an ABN, go to ABN Lookup.

Q3: What information might I need to provide? 
If an auDA compliance ticket is raised, you may be asked to provide the following:

  • Business registration details (Active ABN, ACN, or Trademark)
  • Proof of connection between your domain name and your business or activity
  • Identification documents (ASIC extracts, Deed of Sale, Trust Deed, etc.)

Q4: How long do I have to respond? 
You’ll be given a deadline to submit the required information, which must be completed before the domain expiry date. Please respond promptly to avoid disruption

Q5: What happens if I don’t respond? 
If no response is received:

  • The domain may not be renewed
  • The domain may be suspended
  • It may eventually be cancelled

Q6: Will my website or email be affected? 
Yes. If a domain is suspended due to non‑compliance, associated services such as websites and email may stop functioning until resolved.

Q7: What makes a domain eligible? 
Eligibility depends on the extension:

  • .com.au / .net.au â€“ Must match or be closely connected to a registered business name, trademark, or activity
  • .org.au â€“ Must be a non‑Profit or Incorporated Association
  • .id.au â€“ Must be for personal use only
  • .au (direct) â€“ Must have a verifiable connection to Australia (as a citizen, resident, or with a business presence) and maintain an active ABN or ACN 

Please contact QCS Group Provisioning if you have any questions.